More on on-line shopping

Yesterday two orders arrived. A package of paper and envelopes, partly because we're running out, but mainly because I have to produce some CV's - resumes for our American(ised) audience. I have now written one, although I'm likely to need more, at least it's a start. As this is supposed to be about on-line shopping, I'll comment on this delivery from PaperPunch.com. In a large box, which is mainly space the box of photocopier paper is loose and bouncing around. Thankfully nothing is damaged.

The other package is nowhere near as good. This is 100 blank CD's and 100 blank DVD's. I use these to backup my home PC's, and transfer software to the church, so I don't have to wait for the downloads. Yes, a memory stick would work, but I can't leave that in the cupboard if I run out of time doing the installs can I?
This delivery came from Tesco Direct.

The packaging consisted of a single plastic bag, that was delivered torn.
The CD's were at least in a padded bag and survived batter.

Customer service is the key to repeat customers.